Privacy Policy at Serenity Aesthetic Clinic Dubai

Maximizing your appearance with the latest technology.

At Serenity Aesthetic Clinic, we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your data.

Information We Collect

We may collect personal and medical information including, but not limited to:

Full name and contact details
Date of birth and identification details
Medical history relevant to treatments
Appointment and treatment records
Payment and billing information

This information is collected when you book an appointment, attend a consultation, receive treatment, or communicate with our team.

Use of Information

Your information is used solely for purposes related to:

Managing appointments and treatments
Providing safe and appropriate medical care
Internal clinical records and follow-ups
Billing, payments, and administrative needs
Improving our services and patient experience

We do not use personal information for unrelated purposes.

Medical Confidentiality

All medical information is treated as strictly confidential. Access is limited to authorized medical and administrative staff who require the information to perform their duties.

Data Storage and Security

Serenity Aesthetic Clinic takes reasonable and appropriate measures to protect personal data from unauthorized access, loss, misuse, or disclosure. Information is stored securely in both digital and physical formats in accordance with applicable data protection standards.

Sharing of Information

We do not sell, rent, or trade personal information. Information may only be shared when:

Required for medical or administrative purposes within the clinic
Required by law or regulatory authorities
Explicit consent has been provided by the client

Media and Marketing Use

Client images, videos, testimonials, or identifying details are used for marketing or educational purposes only with written consent. If consent is not provided, such material will not be used.

Client Rights

Clients have the right to:

Request access to their personal information
Request correction of inaccurate or incomplete data
Withdraw consent for marketing use at any time

Requests can be made by contacting the clinic directly.

Retention of Information

Personal and medical records are retained only for as long as necessary to meet medical, legal, and operational requirements.

Contact

If you have any questions or concerns regarding your privacy or this policy, please contact Serenity Aesthetic Clinic through our official communication channels.

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Our Expert Medical Team in Dubai

At Serenity Clinic, our expert doctors are passionate about creating safe, natural-looking results. You’re in trusted hands every step of the way.